TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Adrien

US

Mary from technical support helped me out so much. She is the website messiah. Really want to stick with TemplateMonster for life. Thanks again.

Loukesha Brooks

US

I must say that Olivia was very helpful and knowledgeable. She was quick, concise and was quickly able to understand my question and provide solutions. She did a great job. Thanks alot Olivia.

John

US

I have just had another great experience with the support team. Vincent helped me today, he showed a lot of patience and I think he went beyond what he is expected to go. Thanks Vincent you are a star. Great Job.

Mike

US

TemplateMonster and its support are awesome. I have purchased several templates and they have helped me troubleshoot to success every time I needed it. Olivia is awesome!

Lori

US

I always get prompt and courteous help. This time, I spoke with Julia. I added a menu option and then the menu was over too far to the right. She worked with me until she figured it out and all looks great now! I love the technical support. It's very good.

Shane

US

I had issues setting up my template. So I decided to use the chat support. I was connected with Judy who was very helpful and supportive. She was very knowledgeable and patient. After my experience with my support here, I am definitely going to recommend family and friends to use TemplateMonster. Thanks again Judy.

Sotiris Panagopoulos

US

Excellent communication and accurate solution to my problem. Very good and hope someday we will have same support level in Greece.

Liz

US

Just purchased a WordPress theme and needed assistance with a few things. I spoke to Judy who was very helpful with my questions. She was quite friendly and answered all my questions in a very timely manner. Great support!

faithnc.org

David Soehardi

US

Great after sales service, lots of cool template to pick. Good price and great support. Thank you TemplateMonster!

flirindonesia.co.id

Alp

US

Olivia is my sweet hearth, she helped me a lot.She is patient and demonstrated me everything step by step. Perfect support

www.aliyonabridal.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.