TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Bilal Jradeh

US

Olivia Has been nothing but true costumer support! I'm really glad to see someone that would really try so hard to help people with their problems. I didn't have any problems with the team so far. Thank you for bringing such a great person who is understanding and helpful at the same time.

Coleen Morris

US

I experienced the best customer service that I have ever been privy to in my entire life with Carey!!!!!!!!!!!!! You guys are awesome and always willing to help!!!! :) Thank you guys so much!!!!!

Isabelle

US

I appreciate the responsiveness and availability of people I could contact through chat. I recommend this site to utilize for making your websites with full confidence.

www.homeseminaire.fr

Carlo

US

Got some really great help from Judy that was helping me with a issue on the top menu. Now it all works! Great support!

kent markström

US

I got great help from TemplateMonster and I like their service, will continue do business with this company, until I learn how to create my own themes ;) and that will take a while I guess.

www.ebisoft.se

Raj

US

Julia is technically very very proficient and lot of minor tweaks were done within matter of minutes. She is of tremendous help and words are sufficient as her help has kick started my website to give live much before.

Liailia

US

Very reliable support online, highly professional team! Today Julia helped me to 'tailor' template's items according to the need of my company, patiently explained how to do it step by step, assisted me all the way, million thanks!

Carlos

US

Great group of people once you have them working with you, very knowledgeable. They can stay with you as long as needed to get the job done. Thank you Kristy and Olivia.

midietaherbal.com

Amakiri

US

Thank you Mary for rescuing me from some annoying PHP errors on the web pages in record time. Fantastic support.

L.Parker

US

Mary provides excellent support, prompt and all to the point. Moreover, she patiently explained me how I can do changes I need: step by step. 5 stars, indeed!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.