TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

The theme developers team is so cooperative and patient in solving my issues. They answer my request professionally and I'm satisfied with their services. Totally recommended for everyone. Thank you very much, guys! Especially to Guillaume, Stacy, Charlotte, Vicki, Sean, Jack, and Amina! :)



United States

Andre is the best technical support representative I have ever seen. He solved my problem right away!



United States

TemplateMonster helped to solve a coding/development problem I was having with our About page. Thank you so much for your help! I appreciate being able to ask someone for assistance.




Excellent customer service. Sarah was very polite and helpful. Thank you !

Kirsten M Eaton

United States

I will never use another theme if it's not produced by Template Monster! How have I been able to live without your support? Your support person Celine was patient, looked at my stuff, realized what I was missing and sent me props to walk me through it. She is amazing!


Stephanie Barnabe

United States

Template Monster provides a vast array of template themes to choose from. What I like the most is their quick online chat providing technical support. They are very knowledgeable and always helpful! I highly recommend Template Monster.



United States

You guys are like the best company ever for templates. I will for sure be sharing you guys with friends. Website was worth every penny knowing I have people like you on the other end to help me with my ignorance!



Really fantastic service by Guillaume! I got fast and effective help to solve more than a problem regarding my template! Really great support, many thanks.

Ivan Lu


Harry is an amazing technique assistant, Template Monster is the best place to buy a template, thank you very much!



United Arab Emirates

Dear Charlotte, thanks a lot for your superb assistance and patience... It's much appreciated . Honestly speaking, without your support I may possibly have given up.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.