TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David

South Africa

By far the best service I have ever had. Any issues with themes you guys always help and resolve the issue. The only place worth purchasing themes!!!

Richard Koubek

Czech Republic

I´m very satisfied about services of TemplateMonster support. Every time they help me with incredible problems. Thank you very much!!!

www.spartan-team.cz

Adrianne

Canada

Thank you Rick for solving my issue very efficiently and patiently. His service was extremely friendly and he went above and beyond what I would have expected. I am a new client of TemplateMonster and he has been an excellent ambassador.

www.greenhousewatermanagement.com

Douglas

United States

Rick was great, he helped me with my issue in 5 minutes. Great service as usual.

João Queirós

Portugal

Julia was amazing! She give me so very good tips and solved all my problems! TemplateMonster have a very good professionals in hands! I´m very glad for the help she gave me! Thank you so much for your support Julia and patient!

www.borange.pt

Matt

United States

Just want to say thanks for the great help and speedy service. Your in-depth explanation really represents TemplateMonster in a positive light, and only makes me more inclined to use its services in the future. Thanks again, Matt.

Joel Hauxwell

United Kingdom

Thanks Olivia for sorting out our problem in record time :) Fantastic support!!

Lin

Singapore

Judy was so great, respectful, helpful, and efficient. She have very good product knowledge on template where all my queries were solved. Service like this is rare. I had a lot of different questions and Judy was always patient, very, very helpful, and went above and beyond. It is refreshing to know that there are people still giving excellent after-sales customer service like that on-line.

Jeroen den Ridder

Netherlands

Always a pleasure to browse the TemplateMonster website for new themes and other value adding services for our customers. And even when there is a problem or question we receive a fast and to-the-point solution. Usually I don't create time for writing testimonials or recommendations. This time I tried because I feel: A. It's good advice for anybody to use the TemplateMonster's products & services. B. I'd like to thank the TemplateMonster's team for their efforts. Best regards, Jeroen @ Imeco Internet Strategies

www.imeco.nl

Paul Ranson

Australia

I couldn't fault their service. Have had conversations with support staff in the chat room service and they have been pleasant and willing to help every step of the way. I thoroughly recommend their service, Olivia who helped me most recently was outstanding.

www.bidesign.com.au

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.