TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

J. Garcia


TemplateMonster's support is unbelievable, with hardly any waiting time at all (despite being in a completely different time-zone), great service and very knowledgeable and flexible operators, it is the best support I have ever received from any company.



Olivia is a God sent! Completely went out of her way to help me! For this help alone I will be using TemplateMonster again! Can't get over how much they actually helped me, very experienced and well trained staff!


United States

Their customer service is AMAZING! Anytime I have any questions, I log onto chat and they answer them right away. I am very happy I chose to go with TemplateMonster!

June Daley

United Kingdom

Speedy, excellent service which resolved my technical issue without delay. I was given clear instructions what to do and where. Thanks Jason!




Hi I wanted to write to say a big "thank you" especially to Olivia for her amazing support! Really appreciate the help and patients!


Joe Fitzpatrick

United Kingdom

Rick was the best customer support I've ever received. He not only answered all my questions but resolved them. If you get Rick helping you you're in luck.




Ammy really helped me getting my template going! She knew right away what to do, I should have chat earlier! Anyway, so happy with my beautiful template and support! Thanks so much Ammy for your help!




The best and very fast support! There to help even after the sale. Will recommend everyone looking for a template to go here.


Fernando Azevedo


The way Mary assisted me was very professional and always trying for understanding the problems that I have on my site. I appreciate her help and just ant to say that this is the best support i have ever seen!! Congratulations!!

Gleason Simpson

United States

Awesome support!! These guys are top-notch! I'm new to the flash sites and they have gave me very fast support and fixed all I had issues with. Thanks for all the help!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.