TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Kirsty

United Kingdom

The service is second to none and the templates are easy to work with. Delighted!

Jaimie Ford

United States

Thank you!! I have been trying to make a mountain out of a mole-hill!!! You guys/gals are so great when it comes to this stuff!! Thanks again!!!

Sergio Gonzalez Navarro

Mexico

You guys are terrific. Everything you have responded to so far has worked out perfectly. I don't believe I have ever received better technical support or service after the sale.

Natalia

Spain

Thank you so much for helping me, great support operator Mary was absolutely great! She Rocks! Thank you!

Matthew Becker

Australia

Great service and support! Received the answer I was looking for almost immediately!

www.synergywebdesign.com.au

Stefan

Germany

Our company is absolutely happy about the perfect 24/7 service (thanks again Judy!). I think, the most of the issues were my mistakes, but every time the support team of TemplateMonster said: "Hey Mate, no problem" :)

Kiran

India

The support staff in TemplateMonster are amazing bunch of guys. I have been coming here seeking their help on numerous occasions and every time I found them to be considerate and have provided me the right kind of help always with tons of patience to my questions, sometimes some stupid ones as well. Judy, Ammy, Kristy, Ron, Mary to name a few. Keep up the good work guys. You are the real unsung heroes behind the success of TemplateMonster. Appreciate your valuable guidance.

www.inchant.co.in

Seon Seok

United States

Thank you for wonderful support. I really appreciate that you fixed my issue quickly. Olivia had just one step to see my problem and fixed. It was very expertise.

supplysergeantshop.com

Ryan

United States

The chat service is great. Mary was outstanding. They are able to solve most any issue on the spot and can kick it up to the higher level if need be.

Roberto

Spain

Judy and the rest of the Technical team will always provide you with an excellent support and better service in your problems while designing. Its always a pleasure of how you are treated and kindness received. It gives you allot of security in the designs and support.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.