TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
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  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Vincenzo

Italy

I have a wonderful experience with TemplateMonster service. They helped me with installation of template and gave me a lot of their time. A special thank to Olivia from technical support team.

Odunayo

United States

I was helped by Olivia, what a wonderful and knowledgeable person. I hope I get to work with her again when I have challenges in the future which is almost inevitable. Great service!

Ravi Theruru

United States

I have been working with TemplateMonster more than 5 years and the best thing I love about TemplateMonster is the kind of templates and the great technical support. Olivia has been a great help while me and my team were trying to troubleshoot couple of our configuration issues and key features of the module that come with this template. I'm so glad tech support team has skilled resources like Olivia who figures out the issue in no time. Thanks for all the help to TemplateMonster & Olivia!!

www.makditechgroup.com

Sephora Dela Cruz

Philippines

Olivia helped me fixed my code, she is very helpful! This is not the first time I worked with her and she is always efficient. Your technical support is great and very helpful! Thanks to TemplateMonster! You are the best!

Sengaska

Poland

I worked with Judy Waters and she was very patient and helpful for me. And she fixed code that I could not fix all week! Their technical support is the best! Thank you very much!

Roxy

Australia

Just had some on-line help from Olivia and she was really fantastic. Really friendly, very helpful and helped me fix what I needed to in only a few short minutes. Great customer service! 5 stars.

Li Mao Qing

China

Template is wonderful, but the service is much greater. I may have asked help from Olivia and she is the most helpful. I will recommend the TemplateMonster to the people I know in China and they will appreciate your great services. Thank you Olivia and thank you TemplateMonster! Li Mao Qing

www.tribaltours.net

Alan Davies

United States

Once again as always, the customer support team was phenomenal. Judy's the best!

www.greydancommunications.com

Joey Rowe

United States

Very good support. Offer above and beyond help after the sale. They will not leave you hanging. I also have had wonderful operators.

www.chiarifund.org

Priyank

India

Great support. They are patient, helpful,supportive and work at your level so that you can get the best. I had 2 modifications to be done and they were quick to spot those in 10 minutes. Thanks, Priyank

baldnesscare.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
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Please note that the discount will be active within 30 days upon its generation.