TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I worked with Andre and he fixed code that I could not fix all day! Their customer services is efficient and effective. Definitely rate it a 5/5. Thank you again!


United States

They have great products and offer the best support of any one on the WEB. Love their live chat on-line support.

Roger Richard


I have to say that I was hesitating purchasing a template on-line. But after, purchasing one, WOW!!! - the technical support is GREAT, very patient and helpful. Thanks to you all!

Tracey Olmoz

United States

After searching for a fix to what I deemed a simple problem with no solution, Mary was very quick prove me wrong in a matter of moments. We provide very affordable websites for small companies and don't have time to spend waiting for customer service to figure things out. Not a minute wasted. Mary signed in and made the adjustment quickly. Great customer service and a tremendous benefit to us. Happy to be a return customer!


Tawfik Abul magd

Saudi Arabia

Very good support, guided me through all my issues that I faced with WordPress templates I ordered. Together with the staff, I got my website up and running. Judy in the support desk is very helpful.




Very cool themes, with very easy/simple process for installation, excellent technical support team. WOW so incredible, being a while I have experienced this on-line. My regards to Judy Waters for being very supportive she literary made my day. Definitely will come back!!!




Excellent support, Judy Waters in the support help-desk is very helpful!



I was fortunate enough to have Olivia help me with my database problem. I was half way explaining and she already knew what the problem was and gave me the solution and stayed with me until the problem was solved. Great support service!


Keith Fletcher


Had some great support from Julia on installation. Templates are always good. Use TemplateMontser regularly.

Agilio Pereira

United Kingdom

Excellent service and great templates. Support staff is brilliant. Will use again.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.