TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Charlotte fixed a complicated site issue with ease. There was no confusion, Charlotte comprehended everything I said and fixed the problem fast. Thanks again.



I'm very thankful to the customer support team! They solved all of my problems. Thanks so much to Vincent White!


Sam Heenan


The templates are fantastic and a price is really good. I have bought quite a few times from Template Monster and the real value comes from the customer service who are patient and always seem to solve my problems. A special thanks to Sandra for the latest support.


Jernej Doles


Monstroid template is by far the most advanced WordPress template I have ever seen. No special coding skills required. You can quickly build your dream web page with the use of multipurpose MotoPress Editor and MotoPress Slider. And the most important element: outstanding support team always prepared to help with small, but precious pieces of advice. Thank you again




Really operative support team, they reply to requests in 10-15 minutes. Thanks a lot!



United Kingdom

Amazing service from Martin. He helped me to fix countless little problems on my site and even helped me tweaking a new module I made myself. I got connected to him within seconds of posting a help request. Truly amazing customer support, the best I have ever seen. Thank you so much.


United States

Five years with TM and once again, I am amazed by your support. Today, Eva, rescued me from a website template I worried was way over my head. The code was unlike any other I've had. She helped me to troubleshoot some early issues quickly and answered all of the questions which had me potentially worried about my future with this particular template. She put me at ease and empowered me as I move forward with a design both my client and I really liked.

Ron Freed

United States

Celine was outstanding in helping me with a problem I had struggled with for about a week! She solved it in just a few minutes! Wow!



Wow, these guys are awesome! Not only they have the greatest selection of high quality templates on the market but they provide absolutely best technical support one can imagine. These are the two reasons why I always choose Template Monster's templates for my customers. Again, Guillaume, thanks a lot for your help!


Jules Mercado

United States

I have bought over 10 templates within 2 years from Template Monster. They are the best and Technical support really makes it seem easy if I have any problems with my site. Celine and Tiana are A++ in my book.


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.