TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Natacha

United States

My customer service representative was AWESOME and VERY patient. He walk me through the process step by step. I felt like he was holding my hand the whole way.

www.natacharnoel.com

Lloyd Lyles

United States

I'm thankful for patient, effective help by your technical operators. Judy was essential to the success of launching my new website.

www.nowplayingatsultanofsuave.com

Yinon

Israel

I'm very pleased with the service and professionalism the company offers. Support team is patient and direct. I get the answers I need quick.

James

Australia

I love this template and the 24/7 live chat rooms are so helpful, especially Julia. This team is fantastic!

Michael Findlater

Canada

Excellent service. Olivia rocks! She helped me out with a K2 issue when I was pulling my hair out.

www.finnysoft.com

Lavanya Kuppusamy

Singapore

Excellent Support service! I would definitely recommend TemplateMonster for its excellent services. Appreciate Olivia from Support team for her great customer support!!!

Bill

Canada

Great technical support from Judy; answered all my questions in seconds and helped me modify my CSS files. Thanks again!

Daodu Segun

Nigeria

I will give 5 stars to the service provided by Judy Waters. Not only educated me but went further to resolve the issue promptly. Very patient and have respect to customers. I have already purchase 2 templates from TemplateMonster, I will definitely buy more and also will recommend you to my friends. Excellent Support!!!

www.friendsofmodele.org

Vern

United States

Daniel and the rest of the support team deserves all the credit and acknowledgment!! You guys have shown me that you are all on TOP of the website game! I HIGHLY recommend everyone to this company. EXCELLENT JOB!!!!!!!!

Lloyd Lyles

United States

I have been stressed for days trying to get my movie blog up and running by a deadline. It's now push come to shove, no holds barred, do or dead. Then Olivia came riding in on a stallion, patiently answered my questions, and solved my problems. Thank you for hiring such an amazing pro!

www.nowplayingatsultanofsuave.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.