TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


Moldova, Republic Of

Support is great. Thanks to excellent support operator Judy!

Khurram Hameed


TemplateMonster have best Designers, Developers and Support Team. I do not have look anywhere else on Internet for my designing&development works anymore because on one place I get all and when you need support you can't imagine the level of support they gave. Truly a company of Professional and Experts.

Catalin Anastase


Great support, a "monster style" support, TemplateMonster would be much better to be called "Web Training Monster", fantastic time with Michael, very supportive and yes he deserve everything is good dear TemplateMonster boss! He is an asset for your organization, please keep him happy! All the best.

John Dyer

United States

Unbelievably helpful! Resolved all of my issues, that no one else seem to be able to accomplish, in such short order that I had to check it all out to believe it! AMAZING SUPPORT!!!

Mike Poulsen


Very good service, helped me as new to Prestashop. Together with the staff, i got my website up and running. Will come back for more!



United Kingdom

Have used TemplateMonster many times and found their services to be great. Aftersales support is one that I feel they over achieve in. Julia in the support desk is very helpful.


South Africa

WOW!! Service is like no other, that's why I keep coming back to buy more templates!! Thank you for helping my business grow. Olivia is always so helpful and knowledgeable, thanks to the support team at TemplateMonster !


United States

Julia in technical support was masterful. She was knowledgeable, patient and extremely kind. As I just begin building my first site it sure help to have support like TemplateMonster provides. Thanks!


United States

Last evening I had the pleasure of working with Olivia. I had a number of issues, and all were pretty difficult. Olivia was up for the challenge and did not give up. I have had interactions with many of the Template Monster support operators and Olivia has been the best. I am very happy with the products and support that TemplateMonster provides. I would recommend their products and service to anyone that wants a great designed WordPress site and excellent support.



United States

Every time I reach out to you guys, I get quick and helpful response. I needed access to my template again and got it immediately through Chat. Mary was great and service great as usual. Thanks!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.