TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Downloaded my first WordPress template from TemplateMonster tonight. Instructions to get my site looking like the demo site were a bit confusing for me, but Olivia on Live Chat got me up to speed. Best technical support I have experienced in a long time. I will be getting my next template from TemplateMonster, that is for sure. Thank you Olivia!

Francisco Campos


Support is great. You can be sure that you will have premium support anytime! Thanks TemplateMonster.


South Africa

As a first time template buyer I will never go anyway else, thanks to excellent support staff like Julia Rowena, I will stay a customer forever!!


United States

I have used multiple templates from TemplateMonster and I have never had a problem. Their templates are top notch just like the support staff. I highly recommend using this company.



United States

Daniel was amazing. He went above and beyond to help me with my site. I will never go anywhere else for any sites in the future. Thank you so much sir.


United States

You're service is incredible. I spoke with Judy via chat and she was timely and super efficient in finding the solutions to my problems. Great job, Judy. You are the reason why I will continue purchasing templates through TemplateMonster.



The service and support is incredibly good, Olivia helped me with my new template. This is my 4th template. I've tried Joomla, Magento and WordPress. I won´t buy anywhere else.. Thank you Olivia and the TemplateMonster team!


United Kingdom

Thank you to Julia who resolved all my issues very quickly and helped with all the extra questions I had. Overall great service! Thats why I purchase all my templates from you.



Really love the support they provide after purchase. I had purchased a template for Drupal and had some issues in configuring it over the next days. Could not have done without the excellent support provided by Olivia. Really helpful and cooperative.The patience shown to resolve my installation issues was amazing. Thanks a million! Highly Recommend.


United States

I have used other template companies in the past, and thought all companies would be the same. TemplateMonster stands out in a BIG way. After you purchase their templates they don't just push you force you to figure it out on your own, they are there after the fact to make sure your website looks great!! Kate and Olivia from the technical support chat have gone out of their way to help many a few times, and if it weren't for those two my website wouldn't look half as good as it currently does! I still have a lot of work to go and it is nice knowing if something goes wrong they are there to help me fix it :) Travis!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.