TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Andrew

Australia

Fantastic support, they helped me with every step of the way and assisted me with trouble shooting! Especially from my chat support representative - Olivia! Highly recommend!

Leonid

Russian Federation

I've lost my templates for two times. Every time it was easy to restore them due to excellent technical support. Mary found my problem very quickly. I'm so glad and happy! Thanks a lot!

http://lobov.la/

Vivek Varma

India

TemplateMonster is best. They have been great support to launch my website. I strongly recommend for anyone who wants to buy their template.

www.knapinfotech.com

Jamie

United Kingdom

Excellent product, easy to install, and customer service was excellent when I faced with a small issue. Would highly recommend.

Dinesh Chauhan

India

A lot of thanks to the team, great support, I purchased a template in Jan 2011, and did not used it, these guys offered me a good offer to change buy second template of my choice as I was not comfortable with XML. They even guided me by sending tutorials, etc. Even after such long time, I again got link to download the template just in few minutes. I thought my money was wasted, but thanks to the team. Great work guys.

www.securityindia.net

Dan

United States

Awesome support after the purchase, which is what I was most concerned about before purchasing my theme. These guys are awesome, I especially appreciate, Julia in the Technical Support, she is a life saver! Thanks much!

www.wecellmarketing.com

Jeremy

United States

Just picked up a theme from TemplateMonster for the first time and had some issues getting the demo content to look exactly like the demo site. Got on support via chat and Jason was very professional and resolved my issues quickly! The best support from any theme selling site I've ever had!

InTheMixMarketing.com

Jimmy

United States

WOW, service is amazing. I purchased a theme then I did a self install. I made a mistake in the coding, a misspelling. The support team helped me get it all together by diagnosing the problem and getting my website up and running. I give the service team a 5 star rating for knowledge. Mary was the representative that helped me she was just so great, really nice, Amazing!!!!! Highly Recommend.

Kari Newton

United States

Stacy was incredibly patient and diligently walked me step by step through the process of correcting my database issues. I could not have done it without her. There was several times I thought about just exiting out over embarrassment that I had no clue what I was doing, but Stacy did not even bat an eye over my green knowledge. Thank you again Stacy.

www.kbellacreative.com

Deirdre

United States

Mary was the bomb.com. She was absolutely awesome. She found my problem very quickly. She even knew I would have another issue after one was resolved and addressed it before I even asked. Awesome individual!!

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.