TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



TemplateMonster has the best support, today Julia helped me to resolve some issues and this without questions and extra charge.Everytime when I have questions or issues they are there to help me. :) Thanks!



Can't beat the great WordPress templates and good prices. Even better than that is the support though. Julia had to be the best help I've ever had with any company. Keep up the good work!



Great templates and service. The after-sale support is also very well and you can enjoy building your website.

Ivanko Perišić


I don't know what I love the most in TemplateMonster - a truly beautiful and professional coded templates or super technical support. This testimonial is inspired by Judy's truly great help, but I love all operators! Without their help I would not be able to work and finish my websites. Truly phenomenal service!

Steven Moreno


Excellent service! Julia is the best helper in every step that I needed help with, very professional. Thanks.


Alexander Pereira

United States

Your templates save me a tons of time coding. I couldn't be happier with that. Thanks guys, I appreciate this!


United States

Mary was awesome. She sought to understand what my problem was, then moved forward with a solution. I liked when I asked a question she was research it before giving an answer immediately. Thanks, Mary. Wherever you are in the world, I appreciate your help to your fellow man/woman-kind. Darren



Olivia was absolutely amazing. She immediately identified my problem, and was willing to walk me through all the steps to fix it. Phenomenal service!

Rick Upshaw

United States

For a website we were working on for a non-profit project for cats in the Philippines, we selected this template. We were having some issues with it, but Mary from Technical Support quickly helped me troubleshoot the problem. She did a great job, and was incredibly helpful!



United States

I worked with "Judy" and she helped to figure out my issues. She was very professional and patient. Your technical support has come a long way. Kudos to you and thank you Judy! Kelly


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.