TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rich Hall

United States

TemplateMonster rocks, and that is driven by their support folks. Just had Mary helping me with a couple of issues on install and she got it right pretty quickly. This is my second WordPress site and the support has been fantastic on both.

www.richhallreps.com

Stony

China

Top class service! Answered my every question patiently & friendly. Can't do that without you Olivia, tons of thanks!

Nathan Miller

United States

Their support is incredible! Olivia went above and beyond to answer the questions I had about the WordPress template I purchased. I will definitely be using more templates from here!

Tanya Lee Howe

Canada

I had a really bumpy start to getting my website built, but the support team at TemplateMonster was always a tremendous help. They replied to my support tickets on time with helpful responses and even helped setup one of the widgets on my Home page. Thanks to you guys, my website goes live this weekend! I will recommend you to anyone I know who is preparing to build a website. Cheers!

Marko Vucemilovic

Croatia

I always get great support from the TemplateMonster support team. They are friendly, quick and they always have the right solutions for you. Can't do without them, thanks a lot! You are the best!

promessi.com.hr

David Nagy

Hungary

Excellent service. I had some issues with a Joomla template, and I get some really nice suggestion. Olivia was really friendly and helpful. So thank you very much.

Shivraj Panaich

United Kingdom

Excellent service as always. The support team has really helped me out when it comes to coding and making any modifications of the sort I give them my WordPress login details and they make all of the changes for me while I wait in support chat. Cannot be faulted one bit. Thank you again TemplateMonster!

Ahmed saleh

Egypt

Excellent service. Had some issues with customization, but got through to Olivia on the helpdesk who sorted me through all my issues patiently and very friendly. Will recommend to everyone.

Joy

United States

Your services are always excellent. All I need to do is go to live chat and someone is always ready to help no matter what. You guys are always serving with all patience. I'm very thankful for working with you!

nerdeleon.com

Tony

United States

The templates are professionally done and give you just about everything you need, Judy is friendly and a great source of information and help.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.