TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Isaac

United Kingdom

The reasons I am using TemplateMonster are: saving Time, Money, Consistent with the standards of the day. pay for one but get three things like new modules supports Web/mobile/iPad. It is fantastic. I like it.

James

United Kingdom

Great technical support, fast correct answers to my whole list of questions. Would not buy from anywhere else. Spoke to Technical Help Operator Mary.

Kara Watkins

United States

Mary was outstanding! I was extremely frustrated and not the kindest person ever when I connected to the live chat but Mary was consistently polite and explained what I was not understanding in several different ways, until I did understand and then she assisted me in resolving my issue. I couldn't ask for better service.

www.captainrichak.com

David Hatherly

Australia

The TemplateMonster support service is fantastic, they were able to step me through solutions for all my technical issues. Not only great products but great service to back it up. Thank you.

www.coloredinlife.com

Matt

United States

I love the customer service and technical support! So far the best in the World. I would like to thank you also for all Olivia done to fix my issues on the template. Olivia was smart and so clever. Thanks for your time for fixing my problems on website and great customer service. Matt

Jonathan

United States

Great service. Very helpful. Michael always gets to the heart of the problem and solves it for me. Great employee. Thanks TemplateMonster for acquiring Michael.

Ruben

Sweden

This company knows what customers really like. Good job, good templates and great technical assistance.

mt4it.net

Nuenruethai Boonkerd

Thailand

Great operators and fast answers on live chat. I am very happy with the service and I will buy templates from TemplateMonster again the next time for sure.

www.eclecticthailand.com

Zareh Movsessian

United States

WOW!!! Unbelievable service and support, especially from Olivia. She worked on a rather tough problem that had me stumped for hours. She figured it out very quickly, tested it out and gave me the fix in no time at all. Excellent. Can't say enough.

Samuel Ganta

United Kingdom

Excellent service. You would get the service more than what you pay for them. The chat service is amazing. The requirements are sorted on the spot with chat. Julia and Olivia sorted out for me. Definitely recommended.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.