TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Fran B.

United States

Judy helped me and she was absolutely amazing. I really got myself tangled in a disaster with uploading my template then trying to uninstall and and then ruining my whole Joomla installation. She helped me step by step for over two hours. I am very thankful for her help. Could not have done it without her. Amazing customer support.

Helena

United Kingdom

Had an issue with setting up one of the functionalities of the website, and Judy was great in giving swift accurate solutions! Great service! :)

www.aliceinsugarland.co.uk

Mark Grevera

United States

Love the service I get from TemplateMonster. It is fast, professional and user friendly. Thanks a bunch!

Kirk Taylor

United States

What a great service! I broke a function of the website but when I chatted with support and Olivia fixed it for me. Thank you. I never would have figured it out, but she had it fixed in 5 minutes.

Catalin Aanstase

Australia

Great service, great templates and the operators are of great help to install, to guide and explain the template features and everything that will make your website up and running. Great experience!

Jennie

United Kingdom

TemplateMonster help desk is the best and extremely patient to a novices like me as well as rectifying issues efficiently. Many thanks!

Bill Howes

Canada

Excellent customer service. I ran into a little problem finding the code to make a change. I spoke to Mary and she was outstanding in helping me find the code.

Dayne Anderson

Canada

TemplateMonster provides excellent service. I only use them for my work. They are the best out there. Judy is one of the best I have dealt with. Thank you TemplateMonster.

Phoebe

United States

Support is always excellent!! Judy has been prompt and helpful to guide me spontaneously with my inquiry. I should contact her earlier it would save me three hours of searching! Thanks again Judy!

www.lonegirlphotography.net

Pedro Sanchez

Brazil

Judy was very helpful, very polite, gentle, she did everything possible to help me from the beginning, I work with this company for more than two years, the service is good, but today it was great in every way, I felt really assisted and it was a pleasure! Judy deserves 5000 stars, and not just 5, if I could choose, I would choose to be always attended by her, thanks TemplateMonster, and even more grateful to Judy.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.