TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Doug Binder

United States

Great selection and comprehensive sites -- plenty of options for page layouts and functionality. Plus, it was super easy to edit, even for someone like me with just a bit of HTML, CSS and Java exposure. More than that though was excellent customer service after the purchase. They even went back and tweaked some scripts just for me. That made all the difference. Highly recommend.


United States

Best customer service, completely knowledgeable, helpful and professional. Lets not forget to mention patience :). I plan to purchase more templates from TemplateMonster.com in the future!

Niranga Manjula Perera

Sri Lanka

I have purchased this template back in 2012. When I tried to download again link was not active, but I contacted Olivia in technical support team via live chat. She gave me the solution within 2 seconds. Her service is amazing, thanks a lot Olivia.

Luciano Bellacci


Great template. Somehow I could not really get it to work in the beginning, but the support team did everything for me!




Thank you Judy for your great assistance and patience. I had a major problem but you kicked it in few minutes. The best place to get good templates and services!

Mubarak Yussif


Mary is one of the best in long distance helper I have ever come crossed. She is kind, helpful and goes all in to help you not to only understand your problem, but make you understand what and where it went wrong and fix it. I would love to seek her help always when I have issues and problems chat with her.



Service was very efficient, they helped me all the way to get my template running exactly the way I wanted it. I felt like the template was built exactly for me. The support was always available to answer questions and the support staff are very knowledgeable. Thanks.



Excellent service from Judy! Very patient, friendly and skilled to help me installing the theme. Live chat is perfect. Next times I will buy here !

Michele Garrison

United States

Technical support on this site has been wonderful, I've contacted them 3 times (thank you, Daniel and Mary!) and each time they've been patient, professional and very helpful. Your support is a model for the industry -- would that everyone were as good as you!


Wak Sanjeewa

Sri Lanka

Great supporting team.I was struggling with SQL dump file and your support team member Judy saved my day with clear and easy instruction. Thanks for the timely and professional support!!!! Great job!!!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.