TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I was amazed with the customer service, I wanted to talk to someone on the phone so I was hesitant to use the live chat. I was mistaken! They provided service beyond expectations and there templates are the best. I would not buy from anyone else. Thanks Guys, Robert



United States

Mary was the best technical support person ever. She knew everything. I was so lost about everything but she helped me out. She help me complete my website within a few short minutes.

Kononov Sergey


Mary! Thanks for your time and answers - I see really good service! Thanks!



Olivia is savvy in her expertise and also very prompt. Thank you for the great service.



Olivia was very helpful. She corrected the mistake I have made with a SQL file, and emailed me the corrected file. Excellent service. Thank you. Steve


Oguz Sanli


Great, great service. Step by step we've completed the installation. Judy was very patient with me, made my life much easier! 24/7 service of a high standards.


David Sarver

United States

Awesome service. Mary helped me with everything extremely fast!

Dimitris Tagadiadis


Brian was extremely helpful and supportive. The whole TemplateMonster support is perfect. Thank you guys so much for your assistance and your immediate help.

Behzad Tabatabai

United States

I've purchased many templates from TemplateMonster. I love the variety. Technical support is courteous and capable. I won't use anyone else.


United States

Olivia is a super star representative. Amazing patience and knowledge. Love it that she is more than willing to teach when questions are asked. I have been using TemplateMonster.com because of great service like I receive from Olivia.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.