TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Damian Hayes

United Kingdom

Judy was awesome! She was able to answer all my questions quickly and efficiently. So nice to talk to someone knowledgeable and polite. Good work lady!

Tavla

Germany

Olivia is perfect and amazingly knowledgeable person - fast, nice and high quality solutions - be glad for having a support like her! A Person like her will keep customers on TemplateMonster, thats motivate me to buy more templates! Best from Germany

Paul

United States

Dear Judy, As always, you are the best in support - the code changes WORKS!!!! Thank you. I have 3 more projects and will be getting more templates. This will make it over 13 now and many more to come.

www.bcapps.com

Javier Álvarez

Chile

I hope all customers enjoy the good things I had to say about your services. Best regards, Javier Álvarez Ibacache

Karen Godenschwager

United States

Robin, was able to answer my questions completely and head me in the right direction. Great advice and he really helped me understand where my problem was in the theme. It wasn't the theme, of course, it was the person editing it. Still, he never made me feel that way. Thank you for hiring such supportive, involved people.

Douglas Logie

Canada

Jason provided excellent customer service and determined what the problem was with my download and came up with an alternate solution very quickly.

Alex Mclemore

United States

This was the best technical support person I have ever dealt with!!! Very helpful and very nice! Gave me the information I needed to complete my site installation!!! Thank you so very much!!! :)

Catalin

United Kingdom

Very professional service from operator Ammy and will definitely come back for more services and templates. She was amazing, and resolved my issues with a template in less than a minute. Thank you so much Ammy, and all the best from UK.

Wolfgang

Taiwan, Province Of China

Olivia was great in supporting me with my website. What took me days to understand and countless hours for trying to get rid of my problem, I decided to start the on-line chat. Olivia just needed 1 minute to point my intention directly to edit the HTML code, with her suggested changes. This worked out immediately and it's like magic for me. Really professional people at TemplateMonster. Thanks for the Great Customer Service!

www.tpintern.com

Diana Mitchell

Australia

Olivia, was way so much more than helpful. She was efficient, professional and friendly. Nothing was a problem. Thank you again for everything

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.