TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ashley

United States

Erica knows her stuff! She is speedy in finding answers to all questions and is very polite. I would recommend Template Monster just for their spectacular support team! Okay, they also have a ton of awesome templates to pick from :)

Mirko

Italy

Little problem (template was perfect) but solved with big reliability and professionalism! Thank you Erica, you are fantastic!

Florina

Romania

The support agents are kind, patient and knowledgeable. Thanks a lot, guys!

Marcelo

South Africa

To Judy in particular and the rest of the Template Monster team, I would like to say thank you so much for your patience and expertise. Will be back always!

www.mintbooks.co.za

Jhonathans

Brazil

Sarah support is incredible, she solved all my problems in minutes! It's just wonderful!

Joel

Switzerland

Without Margarett's help I never would have found the solution to my problem. I'm really satisfied with the fast and kind support. Thank you so much!

Marcelo

South Africa

A big thank you to Margarett for her incredible help and patience. Thank you so much, my website looks much better because of you.

www.mintbooks.co.za

Barry

Kenya

The products are the best there, with a crazy variety so I can't seem to make my choice that easily. The support is the best I have ever had so far

Dan Decker

United States

They are able to do very complicated fixes to the php and css and are always very nice and helpful anytime. Celine and Lana are wonderful.

elitesportsadvisor.com

Donna

United States

Extremely helpful tech support staff! Knowledgeable, friendly, always ready and able to help. Thanks to Lana for the latest round of support!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.