TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Karen

United States

The services at TemplateMonster were above and beyond. Judy was my operator when I was confused by a part of the uploading. She explained everything in terms I understood, was patient as I fumbled for codes and even sent me encouraging comments. Even though some of the process took time to upload, Judy stayed with me until the job was done. I left with my new template in place (love it) and a smile on my face. Thank you Judy! Thank you TemplateMonster.

Luis

United States

Excellent service, Judy has complete knowledge of the themes. Thanks!

David Marston

United Kingdom

I had a lengthy series of complicated questions which Stacy dealt with patiently and really professionally. Saved me so much time. Thank you Stacy!!! You're a diamond.

Vashisht

United Kingdom

Michael's help and support was exceptional to say the least - definitely an asset to the template team. Impeccable customer service!

www.vbexcellence.com

George

United States

Quick response, patient, thorough research and effective. Mary was an outstanding and resourced-full!

Dimitris

Greece

Really good services and I appreciate your help. Perfect job from perfect people!!!

Jasper Meeuwissen

Netherlands

Due to my incompetence I was struggling to install my template but Judy came to the rescue: swift, attentive and useful. Thank you Judy!

Pieter

South Africa

Awesome service, excellent after sales help!!!!

www.broadwayspa.co.za

Arlene

United States

The live chat support was excellent! Amazing technical support! Judy went above and beyond!! She was deserving of 10 STARS!

Vladimir Lisic

Serbia

TemplateMonster's support team is great! Mary took the time and patience needed and fixed the problem very fast! Thanks Mary! :)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.