TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



The services were excellent. Olivia was an excellent support assistant and met with my expectations!




Customer service is great. Thumbs up for Olivia! Cheers!


United States

I have installed templates on my own before but I was having a small issue I could not resolve. I contacted the template help chat and Julia fixed everything right on the spot. I was able to refresh the browser and see the corrections immediately. I can't believe how much support and help there is at no extra charge after you purchase a template. I am forever a TemplateMonster customer.


Ronan Healy


Many thanks to Olivia for her help. Her professionalism and pleasant nature were appreciated, but most of all she helped me find a template I ordered long ago, much appreciated!

Eduard Constantinescu


Thank you for your template but mostly thank your support operator - Judy for her helping me to implement the template on the domain! She was a real help to me!



United States

Mary in Template Monster Help support was fantastic. She helped to fix my problems and taught me how to keep from having them in the future. Without her help I would have had to spend a bunch of money to resolve the issues.


Juan Pablo Conte


Hola! mi nombre es Juan Pablo Conte y tengo que decirles a todos aquellos que todavía dudan si comprar un template que se animen! Template Monster es una empresa increíble que desde el 2011 me provee de templates y ayuda las 24 horas del día, los siete días de la semana durante todo el año! Nunca recibi un No, siempre encuentran la solucion a cualquier problema que pueda tener con mis templates, el servicio de chat es genial! Stacy, Mary...operadoras increíbles que se comprometen a brindar ayuda y entender sobre todo a los que no hablamos bien ingles. Estoy muy agradecido a TemplateMonster! Ser cliente hoy es garantía se servicios por siempre! ANIMENSE! Gracias!


Tim Kruger


I have been served by Mary very well. I wanted to hide the "sort by" and the "show items" section on my homepage.She provided me with the exact information i needed. And also did it very fast. I am very grateful.


Erdal Kaya


Judy rocks! Solution in 2 minutes - the best after sales services on the WEB. Thank you guys and go on, greetings from Germany.


United States

The day I purchased a template, was the day I had it installed. Julia guided me every step of the way, and TemplateMonster impresses me yet again. Will definitely return again if I need any website assistance/templates!!!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.