TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Darryl G

United States

I have used your templates for years for many sites. I keep coming back because of the great service and help you offer, when I have an issue. --Thank You!!


Mike Wewerka

United States

Amazing customer service, thanks a lot. Couldn't have done it without you all.


Prince Koroma

United States

TemplateMonster is wonderful company with amazing customer support!

Paul Benitez

United States

Very satisfied with service provided. Did not have to wait long for my questions to be answered. Good job Ammy!


United States

Very good service. Best people I have ever seen. A++++++++++++++. Kate is professional.

Colleen Darling

United States

Andre was way more than just helpful. He was fast, efficient, and set himself to do a job for me to enable a facilitation that the template required more that average expertise and skill. He was a great help. Thanks!

Milan Dujmovic


Hello, what to say but the perfection of perfection, I am very pleased with templates and I am very pleased with customer support, there is one thing that I was very confused when installing template - too complicated for me, but there is support that has received the most higher grade for their work. Thank you again and all the best I wish you better in daylight operation.


United States

Stacy and TemplateMonster went "above and beyond" to get my template working right. I'm a novice and the help Stacy provided made the difference between having spent funds on a template that I couldn't get to work and now being a happy, satisfied client that feels confident that I can use my new template. My hats off to Stacy. Frankly, I'd rate her ten-stars on a five-star scale. Thanks, Michael

J.C. Caurette


Wonderful service received, much more that what I was expecting. Stacy helped me through a delicate (for me ^^) step and everything worked out in a matter of minutes. Thank for your patience and help, it's just great knowing you guys are here!



Hi there, the technical support provided by Olivia was exceptional. I think she went over and above what was required of her. It was very much appreciated! I will be back again soon! Graeme


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.