TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alberto

Italy

Your Live Chat support is wonderful. Olivia and Julia are so knowledgeable and kind. Thanks a lot!

Kyle

United States

The live support chat is awesome!!! Thanks to Julia and Olivia for providing personal attention to me while I was having issues getting my WordPress template installed. I will always purchase from TemplateMonster in the future because of the detailed and personal support they give to their customers. Thank you!!

Rosalind Abraham

Australia

Hi There, My name is Rosalind Abraham and I'm from Sydney, Australia. The support and guidance I received from Andre and Kate were fabulous. I will definitely continue to use WordPress and buy templates exclusively from TemplateMonster because your level of assistance has been superb. Sincerely, Rosalind.

Tom Sjovall

Sweden

The template plus the support in form of tutorials and videos was absolutely amazing as I hadn't even heard of Drupal before. After receiving the template and looking through the videos I was able within days to fully customize the template to my liking - even make changes to the css layout and therefore not only getting the website I want but also gaining tons of knowledge in the process. Totally awesome - Thanks.

Anish

United States

Olivia was unbelievable. I was totally lost trying to get my template worked out, and after she took over from the prior technical support operator we were able to get the issues worked out. I had totally screwed up my installation, but Olivia was able to take me through step by step and get everything unraveled, and in the middle of the night to boot. GREAT SERVICE!!!!!

www.ter-inc.com

Philippe

China

Great job, great support, and reliable! I will continue using your services

Joao Martins

Portugal

First time user, and first time with a query, I have to admit I came into the on-line help not feeling very confident that I would get any decent response... However, the service was fast, extremely helpful and I am now fully confident in using this for all projects in future!

Francesco

Italy

You can see the thousands of professional templates available at TemplateMonster. What's more amazing is the care that all staff has for customer. A great thanks to Michael, Judy, Jane! Professionalize is the key, guys, and you have it!!!

www.vendobiglietto.com

Jerry Samuels

Canada

I like the quality of service and guidance I got from Julia today. Our whole team is very pleased. Thanks!

www.matchlesslove.com

Todd

Australia

I spent days browsing the themes and couldn't decide on one, they were all so good. But when I did, I soon found out the service was also outstanding when I ran into some trouble on the install, thanks Olivia! I will definitely buy again.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.