TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Ammy has been very helpful on solving my problems. She really took her time and dedication to help customer! I sincerely appreciated it!




This support must be the number-one-all-over-worldwide! Fast, excellent and professional. Extra thanks to Julia who solved my problems in no time today. Thanks!!

Charles Dwamina

United States

Judy made my day, I have been working all night yesterday with Ipowerweb.com to get the above template to work and got no where. So at 1 AM today I called it a day and went to bed. I checked out Judy with the support chart line and man oh man, she had me up and going in minutes. Thanks for such customer service, we need more of Judy in the America today, they might have a lot to teach our folks up in congress... that being able to solve problems and owning up and making a difference is the way to go. Thanks for such a wonderful team at TemplateMonster!


John Romano

United States

Judy was truly a life saver! Very knowledgeable and very helpful. Helped me on several issues and I highly recommend this person for all your WordPress needs.


H. Myers

United States

Great product and great service! I was really impressed with how their customer services worked after the sale to help me get the website look I needed!


United Kingdom

Highly recommend on-line assistance. Had some issues installing my theme and had step by step report from a polite, patient and talented customer assistant Michael. Many thanks for your help Michael. I owe you a beer or two!!


United States

TemplateMonster should be very proud to have Judy in their technical support team. I wanted to get a reimbursement of my money and she clarified questions and helped me to fix my issue. Anyways I was having a bad day and after talking to her and getting her support I had a great day!!!! thanks Judy, you rock!!!!


Ryan Gruen

United States

I have purchased themes from other sites in the past but from now forward I will only use TemplateMonster.com. Their support is like no other. You can't put a dollar figure on great support. Thanks again for your help.


David Li Jin


It is not good, it is Great!!!!! Five stars!!!!! Big thanks to Olivia, you are the rock star!!!!!




Wow this is great! They resolve your issue quickly and easily, this is the absolute best support chat ever! After I crashed the site, they helped me get it up and running again in a few minutes. Thank you very much!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.