TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Olivia helped our company with 2 problems. 1 problem was a little difficult and he had to take some time which really doesn't care. He did let me explain what I wanted to achieve and searched for a solution for our company. I want to say thank you Olivia for your help. TemplateMonster, keep Olivia in your support team. She is probably one of the best technical support agents I have ever spoken to. Olivia our company from the Netherlands thank you for the support!!

Michael Siconolfi

South Africa

Phenomenal service. Judy Waters was quick and effective and sorted out the problem one-time. She is a rock-star. I'm very happy with your service. Michael



The templates are just great and the on-line support chat is totally excellent. Big ups for Olivia! So fast, so professional, such top class support - thanks!

Eunice Moore

United States

I had an issue with unzipping the template. I initiated a chat and Judy was able to fix my issue immediately by giving me another download that worked. The best support I received via chat!

Luca Dunning

United Kingdom

Your customer service is amazing! Your operator Judy is a great asset to your team. Luca


Oscar Machuca


The service I received from one of the friendly TemplateMonster's technical support operators (Brian) was extremely efficient and patient. At all times demonstrated a desire to give me a good service, and elsewhere say, is a fanatic service, thank you very much for all the help provided.


United States

I admit that I am really demanding in terms of quality customer service and support. However, tonight I was really impressed by the expert level of support provided by Julia. She was accurate, fast, diligent, and kind. She had the right answer for every problem. TemplateMonster really have some of the best technical support agents I have ever received assistance from. Thank you so much!



United States

The support was great. Dealing with Julia was easy and painless. I have worked with a few other vendors the last 2 days to get my issue resolved and non of them were able to help. Julia was patient and walked me through each step. Thank you.


Wendy H.


The help chat service I used to get my template to work like the demo was amazing, they are quick to respond, very knowledgeable and very patient. I have 2 assistants and both went above and beyond to help me. Thank you! Olivia go me started and was great and Julia did an incredible job with the hairy technical support. I high recommend them. Kudos to you both!




Wonderful job! When you are lost, you can ask the technical support, it is just so good to know you have some Girls which can help you like that! It is the first technical support with 100% solutions! Big respect for this operators in the shadow!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
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Please note that the discount will be active within 30 days upon its generation.