TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jchan

Hong Kong

I am the newbie to WordPress and I don't have skills in coding at all. The team gave me the full support and response very quickly. I am very happy and feel good to use this services. They're helpful, kind and responsible so I'm really happy. Do not worry if you know nothing about coding and purchase the theme.

www.innova-elite.com

Ricky Bracken

United States

TemplateMonster provides superior quality products at great price. Their support staff is knowledgeable and professional. That's why I've been a client for 10years.

SaleManager.com

Yoany

Netherlands

I was totally surprised by the amount of service they provide! They really want to help you. I will never buy a template anywhere else! Highly recommended.

www.brandonbravostudio.nl

Rene Keuter

Netherlands

Really good service. I had some WordPress templates but the one I bought from Template Monster is by far the best. I had some questions, asked them trough live chat and they did take the time to help me out until my problem was solved. I would recommend them to everybody! Thanks a lot for making such good stuff and keep up the good work!

Lauren

United States

Martin from technical support was amazing! I talked to more than a dozen operators before my issue was finally solved. Very thankful for Martin's patience and willingness to work with me until my template was up and running. Thank you!

Adnan Yawar Butt

Pakistan

Amazing service. Charlotte was the agent I talked to for an hour or 2 maybe. She helped me the whole way. No waiting time and quick response to each query. Keep up the good work. I wish Hostgator learned from your customer service! I'll definitely use your service in future and will recommend it to my friends too! Keep up the good work!

www.freshies.pk

Rick

United States

Excellent support and help. I couldn't ask for better service and knowledgeable courteous support! They went above and beyond to help me with my issues and fixed them / told me how to fix them quickly. Glad you're available 24/7 if we ever need anything. I will continue being a customer for life. Judy was excellent, and would like to mention George too, and thank them for their superb service and support! Many thanks again!

Jess

United States

The cherry template install makes it quick and easy to get your new website up and running fast!

Jaimee Greenawalt

United States

This company has one of the best customer service departments that I have ever experienced, by far.

Anthony

United States

You all should be very proud of your customer support. This is the 4th time I've live chatted with you all and it's all been a delight!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.