TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Eddie P.

United States

Really happy with my purchase. It is easy to operate and design when following the manuals. When I had hard time fixing stuff on the template I contacted the technical support over the chat. Julia, Brian and Andre helped me with every questions I had. In few months I will be establishing another store and most likely I will buy another template here.

Misty G.

United States

The most patient, helpful, and knowledgeable assistance that I have come across on-line. Night after night, I am continually amazed. I am a lifelong customer of TemplateMonster!

Richmond

United States

Excellent! If all companies operated the way TemplateMonster does, those us that are not programmers will still be able to walk around with a smile on our face knowing they got our back. I must say I feel very accomplished after getting the much needed help. Thank you!

David

France

I'm a newbie, I needed a lot of help, and Ammy assisted me. Words to describe the service. *effective *friendly *patient *very patient *no, even more patient than that Ammy stayed with me and really helped me. Thank you so much!

Flora

Cyprus

Judy thanks a lot, you are the best! I'm very happy and glad about Judy and general about your services, all the time I need help I could find it in your support chat.

Lisa Clarkson

Australia

Andre was so helpful to me this morning. He tried very hard to resolve my problem. He is an absolute asset to TemplateMonster and has fantastic customer service skills. I will be keeping contact with Andre to help with the progression of my website.

Paul J.

United States

Unbelievable. This isn't a joke. The service I've received has been truly fantastic. TemplateMonster has made me a lifelong customer. Very very good stuff.

Chris

United States

AWESOME!!!!!! Great support, knowledgeable and helpful people, I couldn't have been happier with the assistance.

Scott

United Kingdom

Great! Everything i wanted to change got sorted extremely quick. Couldn't have had a better experience. Thanks again Mary!

Mario Marquez

Mexico

The support is fantastic, especially the girls Judy and Stacy. They are very professional. Congratulations.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.