TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ofelia

United Kingdom

Great technical support. Immediately understood what the problem was and how to fix it. Thank you Julia!

Mauricio

United States

Great service and support. I made a mistake with the instructions provided and the agent was able to find the issues and helped me fix them. Thank you.

www.digitxcorp.com

Jerry Khiev

United States

Karin Müller did an excellent job in assisting me with a coding that I couldn't figure out. She's top notch and deserve a cheer. I'm impressed with the services and please give this lady a raised!!

Matthew Wilkos

United States

I was having a hard time with the database installation for my hosting. I contacted your team and Mary answered questions. She did a great job with helping me through the process and my template was up in no time. Thanks again for all the great assistance. Mary is a top rate employee!

serven.unitedstateswebmarketing.com

Jonathan

United Kingdom

I honestly can't praise the support enough! Last night Ramona helped me with my problems, today Judy came to assistance. No matter how many questions I had, or how long it took, I left with my problem solved. What ever these guys get paid, they deserve more!

www.jonathanisaacs.com

Bo

Canada

Excellent service. Ammy helped me to fix my issues in a very short time during the on-line chat. I'm very pleased.

Evgeny

Ukraine

Brian was my star today, he helped me in no time! Instructions provided were clear and easy to follow, so now my site looks awesome!!! Thanks to Mr. Brian and TemplateMonster team! Your templates are the best and support services is really professional and easy to work with!

jk-photos.com

Bob

Canada

Really appreciate the assistance of Olivia in resolving some questions and issues with my website. And really fast to get the answer. I don't have to wait next day to have the informations and answer to my website problem.

Raph

Belgium

Olivia is the greatest and sweetest support I've ever received from any site around the world! Please be kind with her, she's an angel.

Annanth

India

Olivia! She is just awesome! Fixed my issue in a minute! Give her a raise! She deserves it! This is called as a Customer Service! :) Loved the way she handled the chat and given the solution in a minute or so! Brilliant! I am just amazed.! Good Luck Olivia! You are genius!

www.branchselector.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.