TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Matthew

United States

TemplateMonster is hands down the only place I go for my websites. Love the great looking templates and the fast and friendly support representatives who work there. Over the past four years I have bought 7 templates and have never had a let down yet. Great work guys!

www.fixitnow.us

Jon Pinney

United Kingdom

I found the chat operator very helpful and friendly. Although the issue couldn't be solved through the chat a ticket was raised and they said they would help me solve the issues I was experiencing. I recommend the chat facility to anyone who is experiencing difficulties. A very good service, keep up the good work TemplateMonster!

Nancy

United States

The chat help is great. Thank you for answering my novice questions with such patience!

Dee

Hong Kong

Excellent service. This is my first website and I have no idea what I'm doing, but TemplateMonster team took the time to explain to me what I need to do - it's so simple that even I can do it!

Jerry Khiev

United States

Kate Daniels did an excellent job in helping me find something that I couldnt solve. Excellent help and knowledge!!

Sam

United States

Quick responses in chat. Resolved the problem quickly and courteously. Good value. Excellent product. Mary and Sean from support department did a great job.

www.owncarribeanestate.com

Germain Barrios

United States

I just can say when you buy here and you are facing an issue, these guys take care!!!. Thanks to Mary for helping me out!!! You won my trust!!!

Yasmine

United States

Very good customer support. Fixed all my issues asap.

bee2beenetwork.com

Jane Woolfrey

United States

Thanks TemplateMonster!!!

Maysam Modaresi

Canada

Amazing. Attentive, easy instructions, helpful, went beyond the call of duty. Awesome. Really pleased with Norman.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.