TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

My experience began with a rocky start but finished with a fantastic experience. The support was fast and exact.


Fredrik Lejnell


Fast delivery, fast install and great support! I will surely use TemplateMonster again! GREAT!

Evandro Raiz Ribeiro


Mary was very helpful and patient, explaining and solving various questions. When I was attended by other members of the team were also very efficient.



United States

I purchased this template and I was going crazy over modifying the text, and I got in touch with those guys. Judy is a real professional and was very helpful. I will always use TemplateMonster. Keep up the good work.



Julia was super helpful and very patient. I will recommend TemplateMonster to everyone, as the support is amazing. Thanks again!


United States

The online support was great. They help me a lot and fix some of the issues I had.


United States

Mary was great and very helpful. In fact, every time I chat with a technician they are awesome.


Russ Isaac

United Kingdom

Absolutely superb technical support. Not that there was anything wrong with the supplied pages. I wanted to customize some elements and Julia and Stacy were the epitome of patience, guiding me through every step.



Just wanted to share my positive feedback for Julia. She has been an amazing support person during my website development. She went above and beyond expectations. It has been such a great experience to work with such a well knowledge person that really knows answers to all of my questions. I have her to thank for in creating my website. I highly recommend Julia to anyone.


United States

Technical support operator Olivia is one of the kindest and patient persons I have ever met. She is very knowledgeable and answered all of my questions. Three of them are the ones I have struggled a week and asked several other technical persons who were not able to solve. I was lucky to have her help!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.