TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Excellent assistance!! The best customer support! Olivia thank you very much for your help!!


United States

Daniel was super helpful! He helped me install my theme flawlessly and quickly! I really appreciate their live chat support. This is one of the best theme websites I have used thus far, and they really go the extra mile for customers. Very happy with my purchase, sometimes I buy defective themes from other sites and I don't get a response for days!

Dimitra Nasiou


Thank you so much for all that help. You're all making excellent work. Ammy is perfect as all of the stuff. I'm very grateful about your site. Stay well.

Paul McNeal

United States

Jason was super helpful and quick and finding a solution to my problem. I will always recommend Template Monster to anyone asking about WordpPess Templates.

Lynden Williams


Michael was so patient, so diligent, so attentive and so very obviously conscientious about his work and helping me. Michael needs to keep his job. Many thanks Michael for the hard work you put in to assist me with a problem that should never have been a problem. Kindest regards Bring Aaron Lieberman back - Bring Aaron Lieberman - he is a man that takes no time at all to understand and address a problem. I think Aaron Lieberman and Michael must be good buddies. :)) Thanks guys!

Natasha Dauner


This operator was extremely helpful in providing information and was willing to go the extra length in assistance. I am very happy with the service provided by Andre and hope he is recognized for his excellent support.

Richard Hoolahan

United Kingdom

Ammy Brown gave me the best customer support I've ever experienced. Had issues with a few things from mysql database to template not loading correctly in WordPress. Ammy was brilliant and knew the answers to my issues immediately. I've had really bad experiences with one hosting company so to get the support I received from here was amazing. 5 stars!



Technical support cooperator Judy was incredible. She did exceed my expectations in all levels and aspects. The pre-sales team was very knowledgeable, they did solve all my questions and concerns. But I have to say that Judy was the cherry on the cake. Expert and kind. It does not get any better. I'm loyal, wont buy any other template anywhere else. Thank you folks at TemplateMonster.



Russian Federation

Mary saved my life and the life of my website. About three years ago I purchased the template, but lost all sources, I just asked to send me another link and it was done in 2 minutes! Thank you, Mary!


Paul McNeal

United States

I worked with Andre and this has been the most incredible experience I've had with a customer service person. He quickly understood my issue and quickly resolved it. He never made me feel like I was asking to much and he was extremely patient and knowledgeable. What ever you do keep him around and promote this guy - he knows his stuff!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.