TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Frode

Norway

One of the best on-line experiences ever. My problem was fixed in five minutes! WOW!

Ismail

Turkey

Technical support operator, Judy was really helpful and kind as all of other operators. I am really happy with technical support operators and they made me buy the templates from TemplatesMonster.

cheaperholidayon.marmarisnow.com

Aaron Fisher

United Kingdom

This is the first template I have ever purchased and I am really pleased. For months I have struggled against poorly coded 'free Joomla templates', where I end up having to redo most it...it was a breath of fresh air to acquire a site with so much documentation and the technical help (especially by Mira) following my purchase has been up there with the best. Thank you.

Katie

Canada

Judy was an amazing operator to help with all of my support questions as I worked on changing my template to make my website amazing! I'm not a computer savvy person and she was wonderful to deal with!! Wish I could get help like this from every chat service I deal with!!! :)

Ivanko Perišić

Croatia

I am old customer and I am admiring the professionalism of TemplateMonster staff and products. Above all they have superb technical support which never let me down. Best regards to Julia and Olivia.

www.studioperisic.com

Julie

Australia

Technical support operator Judy is simply amazing! I've bought a couple of templates from TemplateMonster now and your support is second to none. Judy is so knowledgeable and patient and has helped me out on more than one occasion. Thanks Judy - much appreciated!

Vashisht

United Kingdom

Judy and Kate have both served me on several occasions via the on-line chat facility; being a non-technical myself, they really have made my life a lot easier by consistently going the extra mile in delivering a great support service. And of course, the template's great!

www.vbtuitions.co.uk

Dave

Canada

As always, the support team at TemplateMonster has been great. They are quick to respond and quick to resolve your problems. If they had hosting, I would subscribe to that as well.

www.pilgrimjj.com

Marion

United States

I have nearly ALWAYS had excellent patience and help from the on-line chat. My last help from Mira was just great - it means a lot to have someone "there" helping me walk through something new! Thank you!

Ernesto

Chile

Daniel is a WOW!!! operator, so kind, cool, patient and 100% committed to help me with my issue, I used to be happy with TemplateMonster´s service, but Daniel took it to the next level, thanks Daniel!

www.cliq.ee

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.