TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rob

Netherlands

Excellent service from Charlotte. The support I got from her was super fast and helpful. Had some problems with my Magento template after a update to version 1.9.2.1. Thanks, Charlotte!

Hugues

France

Excellent support même en langue française. D'excellents conseils, une écoute remarquable. Très efficace. Bravo !

Besmellah

Afghanistan

I spoke with Alice and got the full support. She answered all of my questions in a timely manner. I'm still amazed on the great customer service. Good luck, Template Monster support!

www.emrozhost.com

Wesley

United States

Excellent customer and technical service. I would recommend TemplateMonster to everyone. I have never had a problem big or small to where they were not able to resolve. They have a Great Team!

www.boydcustomapparel.com

Omar

Brazil

Very, very good support made by Alice, really excellent! I've had a little problem with configuring a form in a template, that was not so good explained in the FAQs and she helped me in a minute. Thank you so much!

Ghazwan Akram Mohammed

Malaysia

I don't know how to say thank you to Martin. He is such a nice and helpful guy. He spent with me about an hour to teach me step by step on how to do an installation I'm really thankful to him and wish him all the best. Because of him I will always use Template Monster and I will tell my friends about it as well. Good luck, Martin!

www.bluesandbees.com

Marcelo

South Africa

That's the most complete website I ever came across. I would like to thank all the Template Monster chat specialist who were very kind in assisting with the edits. Erica, special thanks for the very huge amount of patience you displayed. I wish to continue doing business with all of you in the future.

www.mintbooks.co.za

Nathan Fuller

United Kingdom

Had a few issues with the template, not displaying as it should through mobile and tablet devices. However, after a few emails back and to with Vanessa Harvey on the support the problem was sorted. Thanks

www.extremenorthwales.co.uk

Alberto

Italy

Very nice and complete responsive theme, easy to configure. Thank you very much to Vittorio, Ammy and all the support team that gave me very fast and accurate feedback to all my info request.

shop.classe.it

Phoebe

Australia

This is my 9th template and project! The easy installation package to the flexibility of the design make things 100% faster for my works. The support has been excellent especially this time with Amina's helps and responses were spot on. I will certainly get more of these for a long time.

www.Oxybrazil.com.au

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.