TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Once again, excellent service - excellent templates, what more can you ask?

Ludwig Arcache


The best place for osCommerce templates, even more, the technical support provided me with after sale solutions in few minutes through the live chat. Thanks a lot!!!



I had none experience building a website and I'd been stuck with several things but I received great support from Mira and all the staff people who helped me.


United Arab Emirates

Amazing customer service! Really wonderful. Really, I talk a lot of time with a lot of people but I didn't find any one like Olivia Torres. Really thanks you very much you help me a lot. Thanks again!




Both the templates and service here are exquisite. I just came off a one-on-one chat with a person named Andre who solved two major issues in 20 minutes. Utmost respect for TemplateMonster from me.


United States

I'm not web savvy and had a little trouble with some editing to the template I purchased, but Judy and a few others really helped me with solving my problems. TemplateMonster has truly great customer service and trouble shooting staff. Thanks so much!


United States

I was having a little trouble uploading my template and I used the customer support live chat and Judy Waters helped me along the way. The most amazing service I could ask for I was so irritated all day having an issue with the template they solved all my issues. GREAT CUSTOMER SERVICE!


Mr. Lo


Judy has been very patient and fast in responding to my request of customization on the template, and the solution is always accompanying with guides from TemplateMonster and Prestashop forum. Awesome service and knowledge. Thank you, Judy, for your support.

R Chiz

United States

This template was a little bit confusing to install - but Judy spent over 25 minutes trying to figure out what the issue was and helped me set it correctly! TemplateMonster's Customer Support is consistently the best.



TemplateMonster's service is excellent. Judy helped me with pleasure to change something important on my Joomla site I purchased here. Judy showed her skills and guided me all through. Thanks a lot, I will definitely come again. THANKS :-)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.