TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Sebastian

United Kingdom

Amazing customer service! Really wonderful. Ammy was very helpful operator. Keep up a good work.

www.sportsway.org

Mario

United States

Judy was incredible help. We set up/fixed new database on my server and I was guided step by step with installation (actually she did the job by herself). GREAT SERVICE!!! GREAT HELP! thanks a lot.

Darren

Canada

I have recently needed a support with my issue (my fault) and the on-line chat operator was great. Olivia helped me with the issue and I had everything corrected within minutes. Again, thanks Olivia! Highly recommend this company and their products. Darren

Tiffany Brown

United States

I am so new to this process and asked many "newbie" question to operator "Olivia". She provided extremely timely and appropriate responses and make me feel good about my purchase tonight. I would recommend this service to anyone interested!

Rob

United States

Amazing customer service. Judy was really helpful. I would definitely recommend TemplateMonster to my fellow developers.

Milou

Netherlands

Great customer service! Mary helped me very well to fix some problems with my WordPress website in a short time. Thanks again :).

www.hart4all.nl

Rebecca Weir

Australia

Adrian just made my day! I run a small IT training business in Australia and am branching out into web design for some of my clients. I have a wee bit of HTML knowledge from about 10 years ago but the WordPress templates are fantastic! I am now on my second site and loving all the features and ease of use. The technical service desk is truly wonderful - they are always more than happy to help out and I am yet to ask them a question they are unable to answer (and I've asked a lot!). Special thanks to Adrian and Juliet for all of their help!

www.computermums.com.au

Umais Khan

United Kingdom

Totally professional and robust technical support by Mr. Andre of templatemonster. The instant chat help feature is a excellent, they are professional guys, yet friendly and highly knowledgeable. 5 star service throughout.

www.deansullivan.co.uk

Vicki

United States

Juliet and most of the operators in the chat room really helped me with a HUGE WordPress website. I have been designing sites in DreamWeaver for a while, but never used WordPress before. Without the help of the experts at TemplateMonster it would never have gotten done. Thank you!

Boris Garnier

France

Julia helped me much ! The answer was fast and as I'm new with those templates she really guided me well trough the K2 and Joomla! components. Great knowledge know-how and politeness ! Thanks a lot !

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.