TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Amazing customer service. I was cracking my head trying to solve my problem for a few hours and these guys solved it in minutes for me. These guys made my day!

Mr. Lo


Olivia is patient to look into my request for help in modifying the theme and she provided the right solution in a very short waiting time. Thumb up to her knowledge and patience in helping customer. She is awesome. Thank you, Olivia.



Judy was not only friendly and professional but very helpful and knowledgeable. It was a pleasure to resolve the website issues with her. Thank you again and compliments for the service.


Dimitra Nasiou


Excellent service. Amazing reactive company. I'd all the help I want to. Keep that way. Thank you again.


Maher El Zein


TemplateMonster is an amazing source for ready made websites which reduce time, cost and effort for creating, publishing a professional websites. Thanks TemplateMonster!

John Thompson

United States

Mary was a great help. Everything was well explained and was done in such a short period of time. Great technical support.


Michael Trolle


I feel good about telling everyone this is the best possible place to buy your themes! They are very helpful and efficient! I bought a theme which I didn't know how to install. I was in a big hurry. So the next day I asked them to install it - they said: "We need 1-2 business days." I told them I was in a hurry and bought the service. 1-2 hours later I got a mail and the theme was perfectly installed! Since then I had three questions regarding some modifying of the theme. I entered their chat and was sent to technical support within seconds. The technical support(Judy) was very helpful and my three "issues" was fixed within 10-15 minutes. Have been buying themes from other sites, but none can be compared to this! - SUPERB SERVICE 10/10 *




Mira was very helpful in correcting a file problem encountered with a template .sql dump. Without her help I would have been struggling for years. Thank you for your professional, speedy and friendly service, it is appreciated. She deserves a raise :)


United States

Template Monster's technical support is amazing. I couldn't believe how much they've helped me with my site. I've spent hours chatting with technical support and they were always happy to help. Seriously, I'll be buying my next theme from these guys on this basis alone. Thank you so much!

Klaus Genther


Amazing customer service! walked me through step by step on how to fix what I'd manage to break, then helped me even more by fixing the images I was battling with! Massive thanks to Juliet for an outstanding job - will recommend to anyone who wants a site! Thanks again.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.