TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Judy is truly one of the best specialists who I would highly recommend to others. Judy, you have given me the best services. Thank you so much.

Grega Simcic


Hello, My name is Grega Simcic and I am from little country called Slovenia (Europe) I would like to compliment your website with all this great products of templates and other useful informations. I would especially like to compliment and send special thanks to miss Ammy (from the tech support). She helped me a lot today and she and her kindness are the main cause, that we will buy more templates from your web page. Thank you again and compliments for your good work. Best wishes, Grega Simcic.


United States

Amazing customer service. Really wonderful. Juliet was a wonderful operator.



Judy has been magnificent. Rarely met someone who is so straightforward, efficient and nice to help someone out. She could have send me some links with tutorials, but instead guided me through the whole process. This to make sure I was happy with the result. - THANKS !!!


Boris Garnier


TemplateMonster is a really reactive helping center, I'm amazed about it ! Judy provided me very precise help in only two minutes ! Thanks again.

Mr. Lo


Mary, your support specialist, has been very helpful to look through the complicated codes inside the template to resolve the error displayed on the website. And she has shown her skill and knowledge to resolve the issue in merely 15 minutes. I would like to give applause to her for the great job done. Thumbs up to her level of service in supporting customers. Thank you.


United States

Working with Judy today, was not simply a show of charisma I see here at TemplateMonster, but a lot of love for what you guys are doing for many of us who runs into difficulties at times with templates we purchase. As for Judy, thanks for what you did for me, your patience and dedication to helping me are to be highly appreciated wherever needs may be or will may wants. I really admire your work and hope to talking to you again soon ! Thanks!


United Kingdom

The support from Olivia was second to none, great response time, great knowledge and politeness. THANK YOU!


United Kingdom

Spoke with Mira in support and received great service. This has to be one of the best customer service companies around.



I purchased a few templates from TemplateMonster and very happy with this company customer service, they improve day after day, better and better. Good luck guys. Special thanks to Technical Support Team.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.