TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


South Africa

I love to work with TemplateMonster!!! They make my work so much better and easier. The templates are amazing. The support team is incredible. Fast and very, very helpful. Thanks Guys and Girls for this great service your providing.



Great service. I spoke with Olivia and she is really good at this, I m so glad to work with her. She is really polite. Thank you so much.




Awesome service from Judy. I'm a repeat customer, and certainly the best service I've had at TemplateMonster (no disrespect to the others, who were also great), if not anywhere. She is very knowledgeable, and I hope I have the pleasure of her attending to any future technical inquiries. I'm happy to buy at TemplateMonster with Support like that. Top marks!

Alex Martínez


Great service! I had an issue with the installation of my template, and just in a few minutes, with the live chat service talking to Judy I solved my problems! Thank you so much for helping!!



United States

So many talented operators. Judy just the latest to help me out. Jason also very helpful. I am sold on the service, and plan to use your templates and products exclusively moving forward. Awesome customer service!

Virginia Rodriguez


Great technical support! Mary was able to answer all my questions. Don't be afraid to buy this templates, they are always there to help you!

Willem Van der Marel


I bought a Joomla template and currently developing and tweaking it to put live shortly. The support I have received so far is beyond my expectations. The operators in the on-line chat are friendly, quick and knowledgeable. If I need a new template I know where I will buy it!


United States

Great template and services. Chat service is absolutely incredible, I spoke to Judy, Olivia and Jason respectively, all of them were very polite and they did solve my problems, thanks so much indeed!


United States

FANTASTIC! UNBELIEVABLE! The support chat for sales and support was instantaneous, and gave FULL attention. Repliers were super-knowledgeable about the products before the sale, called to verify my phone number to prevent fraud on their site, and finally, Olivia took literally HOURS to assist with getting the template configured precisely as on the site. I'm astonished. I was nervous about doing business with a new company on-line, but TemplateMonster is TOP NOTCH! I WILL BE BACK FOR MORE.


John Romano

United States

Julia was of great help in solving a paging issue that would have otherwise taken me a very long time to figure out! Thanks Julia!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.