TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Excellent customer service and so quick to respond. I am a complete novice and have been going round in circles until Juliet helped to take me through the motions one step at a time. I couldn't have done it without her help, she is a credit to the company and because of this I will be sure to recommend TemplateMonster to my friends.

Tamara Garza

United States

Olivia was amazing. Super patient and helpful. She didn't hesitate to dig into the problem and was extremely courteous! TemplateMonster is fantastic in that the live support has never let me down. Always there (even REALLY REALLY late at night / early morning!!) Thanks for saving my butt a number of times!! I will continue to come back to TemplateMonster again and again.



I love the template I bought from here, but what I love more is how helpful the live chat service is. They really make your life a thousand percent easier. They have solutions and are happy to help you and advise you. Mira was an absolute great help and really made my day!

Alessandro Tegagni


Often contact the support center, always great service, efficiency, competence, kindness, would recommend anyone to contact you for any question or problem. The technical support chat is incredible. I spoke with Judy, it's incredible and competence.



I'd like to compliment Judy in technical support department, for the excellent service she provided to me today, she helped me with more than 5 problems on my site, and she managed to solve all the problems, I am 100% sure that TemplateMonster is the right place to be. God bless you Judy and keep helping others as you did. Thank you. Royal

Lazar Anatoli

Moldova, Republic Of

I spoke with Olivia and she quickly introduced me to the state of affairs of my template. Your operators are the best.




I decided to do another testimonial since I came back for some more help and got the best support ever. Thanks to Ammy, Olivia and Julia. They were all extremely helpful and they are basically just geniuses. TemplateMonster is one amazing site, I will be definitely buying my next template here. You don't only get the best templates for your site but you get amazing help to make it exactly how you want it to be.


South Africa

I'm always a little scared to buy Joomla templates from new providers, but with the support that I have received from Olivia, I will definitely be buying many more.



Excellent support. The chat on-line agent Mira helped me make a change to the stylesheet that I needed, where other companies would have told me that change would need to be "customized" and would cost me $100. Chat support has been super helpful for all the changes I have needed to make. Thank you!!

Nikos Dalivigkas


TemplateMonster and Olivia has surpassed my expectations! She is able to give me, answers to my questions quickly and precisely. It great to speak wit her.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.