TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

The live chat service is absolutely incredible. I spoke with Olivia, who was chatting with me in under a minute, and she was polite and fun. Solved my problem in about 90 seconds, and waited to make sure I understood what she was saying. You absolutely cannot go wrong with TemplateMonster; their chat service, if they are all like Olivia, are the best I've ever seen.


United States

Sometimes these templates can be a little hard to work with, but TemplateMonster's chat service is by far the best I've ever seen. I had the communication with Judy, and she was patient, precise, helpful, and friendly. Just a delightful experience with her, and now I am completely sold on TemplateMonster. You can always get help if you need it, and their chat operators are really smart and really nice.

Katie Pickett

United States

Mira was a fantastic help! She was very patient with me while we edited and re-edited specific codes to get the perfect font size and color for my website! I also was able to do it myself, so I can do it all on my own next time!


David Bajic

United States

Being somewhat new to HTML and CSS and all that stuff, I have gotten the best support for the money I paid. It don't get any better than that!


Sean Miller

United States

These templates are incredible, with superb layout and graphics. My first template purchase has went very smooth - easy to work with. I had a lengthy technical support session with Mira covering several technical questions. The support operator I had worked along with me solving each one at a time very quickly, and simply awesome. I'm very impressed with the support I got. Awesome job guys. Now I have more templates to order from TemplateMonster. Keep these Awesome Templates coming!




This is my second purchase from TemplateMonster.com and I contacted the support to get help with an issue. The support is very friendly and fast. Now I'm able to solve my problem within 10 minutes. Thanks allot :) Stephan


United States

My opinion on TemplateMonster's services is that they are spectacular. I got an operator named Mary, and she was terrific. Went on-line with her very quickly, and she was helpful, patient, clear, really a joy to work with. I'll buy TemplateMonster's templates all the time, their service is really impressive.

Victor Ustariz

United States

The TemplateMonster's templates looks so professional and they are easy to work with, but the most important thing I found with them is their GREAT TECHNICAL SUPPORT which really made me get my site done easy and fast. Special thanks to Juliet who made my day happy :-)

Jeremy Smth

United States

This was my first purchase from TemplateMonster. I was excited to try and install it myself, but ran into some issues. Ammy Brown took a lot of time and helped walk me through the problems and helped to make the installation successful by doing a lot on her end. I have spent hours and they helped more than I can say. Thanks for the great support!



United States

When I had an issue with my template and I went to support I was thrilled with the help of people like Jason, Judy, Julia and Ramona. It is the best technical service I have gotten since I started to buy the templates.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.