TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ramon Mizzi

Malta

Template Monster is the best. I got stuck with a headache trying to upload the SQL text file and they helped me out with no questions asked. Excellent to do business with as they are very reliable and communicate with you in no time at all. Thanks to Kate, Norman, Gordon and Phil. They were all kind and helpful.

2diffusedpix.tv

Benjamin Gomez

United States

Simply amazing, perfect for what I need!!! Will do more business with TemplateMonster.com!

Shingie

South Africa

This is my first purchase from TemplateMonster, and I am very thankful for the support given by Julia and others for my recent purchase. I had issues installing the template dump file and she managed to help me set-up. Thanks for the great work!

www.glory2gloryit.co.za

Craig

United States

TemplateMonster has been my go to template source for the past couple of years. With their wide variety and great selection I have been able to turn out great sites in day instead of weeks, and their 24hrs customer support representatives have been the greatest help — thanks to Olivia especially.

Giulia

Ecuador

The thing I like the most is the customer service. They help me so much all the times I have contacted them. Great work! Would definitely recommend them.

www.galapagostourexpeditions.com

Stephano

Netherlands

I am very well assisted by the Technical Support team. I had many questions and all of them were answered. I am buying all my templates at TemplateMonster.com! Thank you again!

Shareef

Sri Lanka

Judy was very helpful and I am very thankful for the support given. The service was amazing and professional. She has pointed every issues immediately and fixed them. This is what we call first class service. Will comeback!!!

www.swhym.com

Piero

Switzerland

Great templates and great technical support. I got an answer within 5 minutes. Thanks Judy.

Can Gülec

Germany

This service is amazing! When I saw the chat I thought that they would never help me because they don`t even need to because they are not standing in front of me but they did help me a lot! The technicians are working hard on our pages and they give you a lot of good hints and a lot of good stuff so that you can do a lot by yourself and learn how to deal with these WordPress themes. Thank you guys so much for every little help!!!!! Appreciate it every second!!!

Romain Cormier

France

A very good service and live chat is very reactive and simple!! A great service more than everywhere!! You're a great team!!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.