TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Anna

Egypt

I want to thank miss Judy for her help and patience. It was very difficult for me but with your help it was very easy and interesting. You're very smart and have a good heart. Thank you so much. I hope always when I'll need help you'll assist me. Millions of thanks!!!!!!

Roy

Canada

Brian, was really helpful and patience. Answered all the questions and found out there was a coding error and offerred to load the template remotely. Saved me much grief. Again Thanks alot Brian.

Tamara Garza

United States

TemplateMonster is seriously a class act when it comes to customer service. Morning, noon or night, their staff is knowledgeable and I have yet to stump them! I always get the help I need in a timely manner. STELLAR!

Cihan

United States

Really great service and products. Customer support is brilliant!

www.carparthelp.com

Shareef

Maldives

Olivia was very supportive, this is the third time I got her assistance, she is very patient. I will recommend this 5 star services to all my friends. This support is amazing!!!

www.swhym.com

Stephen

United States

Olivia, was quick and very pleasant to work with. She made me feel very warm and invited and that she was there to help me and she did just that in record time too! I have been very impressed with your live chat and resp like Olivia make this experience exactly the way it should be, no frustration, friendly communication, and quick solutions. Thanks!

www.worldwwinc.com

Jo Stuke

Belgium

Just wanted to give the support a BIG thumbs up for the services they give! Congratulations, you guys are the best!

Jim

Belgium

Very nice products and a very helpful technical assistance. Very quick and easy to use. 100% of my issues or questions have been fixed and answered! Great job, Judy!

Edelmira Read

Dominican Republic

Wow! Miss Mary was very supportive helping me with my WordPress template, she was very patient with me! I recommend their service!

Lewis

United States

The templates are beautiful, the installation was handled quickly and more importantly, their Technical Support is fantastic! I was shocked as to how easy they made it for me! Thank you - Highly recommended!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.