TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David Bajic

United States

So far I have had nothing but great service from TemplateMonster. Even though I am new and probably asked some silly questions, I was always given the correct answers. I would purhase a hundred more templates from this site.

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Jeff Tucker

United States

Had a kick-up and they fixed and reinstalled and corrected all! Have been buying templates for years and after over 100 of them, they continue to rock!

Toby

United States

Great templates, easy to work with, and great technical support. I was really happy with working with technical support. I had a few issues and Mira was patient and worked through all of my issues. An awesome experience in chat!

Marcelo

Australia

Judy helped me out with installation issues I had as well as all other concerning issues with how to navigate and edit the theme. She spent over an hour and was a pleasure to deal with. I highly recommend her services and could not have been happier with the outcome! Thank you Judy :)

Ehsan Zoiee

Romania

Judy was perfect, fast and very warm. I received very perfect services from TemplateMonster. I'm very happy because I made a perfect choice when I bought my template from you.

Jan Nieling

Germany

To buy this template was the best decision, if you have any problems, the service reacts immediately and professionally!

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Jan Nieling

Germany

The services by Judy Waters was really professional! Quick and friendly help! She was able to provide my needs in a quick, competent and individual way! I was wondered how quick she was able to find a personal base and give through the chat a trustful feeling. Thanks a lot for the support!

koerperkompetenz.de

Erdal

Germany

Olivia was my operator, just amazing one. I bought my first Template here, and I'm just blown away from the perfect and very gentle service. I love it to be a new member. Marry Christmas and a happy new year! Thank you so much TemplateMonster Team!

Shafika Khan

United Arab Emirates

I have been having a very excellent experience with TemplateMonster. Its not about buying the template, but I am really amazed by the after sales service I have been experiencing with the support team. Congratulations on having all professional and experienced Web and Internet Experts on board. Thank you for all the support. Wish you all good luck. best wishes. I will be recommending to all my clients to purchase templates from TemplateMonster and definitely will be one of your regular customers. Thank you :)

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Shalmar

United Kingdom

Juliet, one of the customer representatives is the best supporter I've spoken to, nit just for TemplateMonster but for any customer service I have been provided anywhere. She really knows what she is doing and has a great heart. TemplateMonster hasn't let me down considering I am new to all of this.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.