TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Julia Rübe

Germany

The service and the support are great. A big thanks goes to Judy.

Maxtunay

Brazil

I was having issue installing Joomla with my template, and Judy helped me a lot!! Now I no longer have any problems with my Joomla. Support is very good! I recommend this company to everyone!

Rafaela Werdan

Brazil

It's hard to say which is the best TemplateMonster attendant, was attended by almost all and all were very helpful and competent solve my problem very fast and with kindness ever. I have a special affection for Juliet, Judy and Brian, they are very good. A Merry Christmas to all! And congratulations to the service of TemplateMonster.

Víctor

Spain

Hello, sorry for my English, I only speak Spanish and a bit English. I recommend TemplateMonster to everyone because of their services, they are fantastic. Especial services. Greetings to Juliet and I took a champ. Highly recommended.

Reynard Zweifel

United States

Mary has been so awesome and patience with me! She helped with the installation from start to finish. SUPERB customer service!!

www.ztechkc.com

Ehsan Zoiee

Romania

Olivia is perfect person. She is warm, very patient and helpful. She helped me a lot and I wish her best things. She is also very professional. Because of your support I would like to buy my templates from TemplateMonster. You guys are perfect. God bless you all and Merry Christmas.

jasmin.ro

Umar Riggs

United States

The support team is the best!! I never chat with support because of my past experiences with chat support... TemplateMonster support team was very helpful and walked me through step by step. I'm new to WordPress and they are now my go-to for all of my future template purchases.

Manu

Colombia

The services was great, she helped me a lot!. She is Judy Waters and I say thanks to her for the support.

www.adrianasantacruz.com

Shane

Canada

I've been using your templates for a few months now and I found that they work very well and are professionally done. I have unfortunately had to get in touch with your support staff to deal with things that I just couldn't figure out. Each person that I've reached via the on-line chat has been helpful and knowledgeable, but yesterday I spoke with the best technician there. Her name is Mira and she answered my questions and solved my problems in record time all while being very friendly and courteous. I highly recommend your company because of the high quality of your products and your support staff. Thanks Mira and TemplateMonster.

nocainstrument.com

Armen

United States

The best service as always!!! Thank you!!!

www.aplusappliance.net

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.