TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Mike Phiri

United Kingdom

Great templates and awesome support! Thank you guys!!!

Eduardo Ruiz

Spain

Here is my video testimonial for TemplateMonster!

Guido

Netherlands

Just had a support chat with Mary. She was able to fix the template issue that occurred after upgrading from Joomla 1.6 to Joomla 2.5. I bought my template eight months ago. Great after-sales service! Will definitely come back again for my next project.

Jewel

Bangladesh

5 Stars. I got my issues solved by TemplateMonster authorities.The best assistant I have ever met is on TemplateMonster. Thank you very much.

www.bhangurapoura.com/prestashop

Trent

Australia

Just had help with uploading my .sql file, images and components. Spoke to Judy from support chat. Polite, friendly and was all done within a few minutes, 5 Stars. Can't tell you how helpful this service is.

www.totalwellnessphysio.com.au

Nodar

Netherlands

Best help I could get from anybody, thanks a lot Judy, you are great.

www.design3d.nl

Paolo

Italy

Great support service. Thanks to Olivia and her patience. She explained the problem and fixed it. Very professional support.

www.prodigito.it

Keith

Australia

Both ladies I spoke with Olivia & Valerie were so kind in their service, it was like being in the same room. I shall absolutely highly recommend your website to follow Australians. Thank you so much indeed!

Simon Proctor

United Kingdom

Can't rate you highly enough :-) The after-sales support is above and beyond. Just received some assistance in getting my template to work, expert help and with a lot of patience. A+++, thanks again.

Eduardo Ruiz

Spain

We are very happy with your products and with the technical information offered to us. We will be back.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.