TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Kate was so helpful in walking me through the implementation process. I am a customer for life! This turned out to be easy and fun.


Michael Friend

United States

The service was top notch. Olivia, the operator, showed patience and determination to fix the problem. I can't say enough about her great customer service skills. Greatly Appreciated and Highly Recommended!!! 5 STARS.




Your chat support is excellent! The operators are always very nice and provide high quality service, especially Julia, Olivia and Kate. They helped me out great these last few weeks! The templates are brilliant too of course!



United Kingdom

I purchased a template, and as I am a bit of novice I needed a little help. Julia was absolutely fantastic in getting me up and running, she offered amazing support and got things sorted for me quickly. TOP CLASS SUPPORT, THANK YOU!!!

Caterina Rufo


The templates are very good, but the most amazing thing is the support chat! Really, really awesome. I talked with Mary and she helped me with every problem. Very professional and efficient. I really appreciated. Thanks.

Ehsan Zoiee


I chatted with Mary. Mary was perfect. Very responsible, fast and warm. I really had a perfect choice to buy my template from TemplateMonster because of their perfect support. God bless you all.


Andreas Sjöstedt


Great service and nice support. Mira was very helpful!




Customer service was very helpful, especially Mary, thank you very very much!



Mira is very helpful, excellent and very patient :).... Thank you very much. Also, TemplateMonster is the best place to buy themes. They have a good service!

Jason Plescow

United States

Mira walked me through the process of getting my template uploaded to my site. I honestly could not have done it without her and her A+ customer service!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.