TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alexander Dozier

United States

I was assisted by Daniel, his customer service was amazing and he was there step by step. I'm a very happy customer!

www.alziketv.com

Nando

Switzerland

The chat is fast and provides the best support that I have ever received in IT-Problems!!!

wpp.estroverso.ch

Roswitha Handl

Austria

I am absolutely delighted - the templates are great and Mary from the Support Team is great too - for me she was my savior in times of need!

Алексей

Russian Federation

Огромное спасибо за быструю и полную техническую поддержку, даже в незначительных вопросах. Спасибо.

Yaroslav Ponomarenko

Russian Federation

Juliet is warm person, understanding and patient assistant who helped me many times when I had a problem with my web site. My issues were very quickly resolved. She was absolutely superb!!! The best assistant I have ever met. Very much appreciated, thanks again.

russiangroup.org

Israel Rendon

Mexico

What can I say, the chat support is great. Today I resolve my doubts in a couple of minutes. I'm so happy and thank to Julia, it's response couldn't be better.

Karen

Indonesia

Thanks to Olivia, she assisted me step by step. Great services. Great support.

Sameer Athavale

India

Templates are really good. Apart from that support team is excellent. I was speaking with Olivia and was surprised when she resolved my problem really in few minutes.... I was trying to resolve this issue since 8-10 hours. I m really thankful to TemplateMonster team. Wish them all best luck...

Marlon Sarmiento

United States

Your chat support is awesome! Olivia was extremely patient and went the extra mile to make sure everything was more than ok. On a side note, your templates are great!

Maciej Jablonski

Poland

Julia is warm person, understanding and patient assistant who helped me many times when I had a problem with my web site. My issues were very quickly resolved. She was absolutely superb!! The best assistant I have ever met on TemplateMonster. Very much appreciated, thanks again.

www.deepseaconsulting.pl

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.