TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Dimitrios

Greece

To Olivia and Julia! Thanks for your patients with me. Quick and efficient. Truly solved my issues in no-time. Excellent service. Thanks again.

Laurie

United States

Olivia was amazing! She was so patient, and was so helpful. She helped me with everything I needed. Because of her, I will recommend your site and it's services to others. Thank you Olivia!

elsiesfinds.com

Keith

United States

Great looking templates and top notch service. Had a problem after my install and they were able to login and fix my site within 5 minutes. Greatness!

Edin Kajtazovic

United States

Bought an awesome template, looks great. Contacted Technical Support. Daniel was great, he was able to walk me through the steps to make it work as if he was sitting next to me. By far the best support I have ever received.

ed3sign.com

Stefan

Germany

We need more people like Olivia in the world. Friendly and appreciative, fast and intelligent. Thanks again and again and again!

Thom

Singapore

TemplateMonster has been really great with it's support. They have great access to higher level of management too. Sometimes not forming questions correctly can lead to miscommunication, so this additional resource can help you cut to the chase. Thanks guys and gals. Thom

www.trans4mationaltherapy.com

Bobbie Wood

United States

The help was great. There was an issue with my text editor and they helped out so much! The site is perfect now!

amentat2.com

Mauricio G.

Colombia

TemplateMonster is perfect. We don't have to seek for another template company. The support its perfect!

Joe

United States

I was having difficulty installing my WordPress theme on my hosting server, so I thought I'd ask for help about how to do it via the live chat. After Judy gave me the instructions, she offered to help and in no time my page was up and running. It was worth the money to buy my template from TemplateMonster, largely because of the great support. Thanks again :)

Matt Dotson

United States

I had issue with a template install and got on the live chat for support. My operator was Judy and she was most patient and helpful. It's great to get support for a product, but I was impressed with Judy's patience and efficiency; very kind and made sure I got what I needed. Thank you Judy and thank you TemplateMonster.

www.flitchcreative.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.